Room Attendant - Six Senses Douro Valley

Operational Ownership 

In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. 

My duties and responsibilities will include:

• Ensure the cleanliness and perfection of the guest areas of the resort, offices and other cleaning duties as assigned.  

• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.  

• Assist guests with special needs and requirements.   

• Stock supply wheel trolley with required cleaning and amenity supplies for shift.  

• Replace resort supplies in public areas such as stationary, guest supplies and information regarding hotel services and facilities in compendium.  

• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.  

• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.  

• Wipe and polish all furniture, mirrors, and windows.  

• Clean all bathroom fixtures and fittings and replace bathroom supplies.  

• Remove all garbage and recyclable items and sorts in the appropriate bins at the back of house area.  

• Ensure monthly scheduled deep cleaning tasks of all guest areas and offices are done accordingly.  

• Ensure all supplies and cleaning equipment are in good working condition and stored in proper locations.  

• Report required repair to Housekeeping Supervisor.  

• Return lost and found items to Housekeeping Office and complete required forms.  

• Maintain a high standard of personal appearance, grooming and hygiene. 

• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements. 

• Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job. 

• Ensure all equipment of the department is kept clean and in good working condition. 

• Upsell all resort facilities and activities. 

• Attend meetings and training as required. 

• Knowledge and strict adherence to LQA standards. 

• Perform any additional tasks given to me by supervisor/management. 

Skills and Experience 

To execute the position of Room Attendant, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess more than one year’s experience in a similar hotel operational role.  

I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.  

I speak fluent Portuguese and have a basic of English.

I must have the legal right to work in the EU to be considered for this role.