Sales Coordinator - Catering & Events

Your Day To Day

• Prepare all administration documents required by the Hotel sales team
• Attend to telephone, email enquiries in a timely manner
• Co-ordinate all familiarizations and site inspections as required
• Attend to all sales department email and maintain a correspondence data base
• Maintain filing systems (manual and electronic)
• Maintenance and management of data base
• Assist with compilation of annual budgets, business plan and regular action plans
• Co-ordinate and maintain supply of corporate gifts and promotional items
• Assist with the preparation of new products and services
• Assist with the planning and development of promotional strategies and marketing plans for the hotel
• Distribute sales leads
• Work in line with business needs
• Assist with tender submissions
• Maintain stock control of printed collateral
• Update Business Rewards points for client on monthly basis
• Perform other duties as assigned Perform other

What We Need From You

• Higher education qualification / equivalent 
• Minimum of 1 year experience in a hospitality, sales, marketing, or customer interactive related field, or an equivalent 
• Must speak local language(s).
• Strong knowledge of local businesses and business trends required.
• Must speak local language(s).
• Other languages preferred.

How Do I Deliver This?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG^® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.