Sales Coordinator | Holiday Inn New Delhi Aerocity

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. to all, we’d love to give you a warm welcome to the Holiday Inn® family.
 

Job Overview : 

Provide a co-ordination and administrative service for the hotel sales team to assist with revenue generation of the hotel. At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. 

Duties and Responsibilities :

• Prepare all administration documents required by the Hotel sales team

• Attend to telephone, fax, email enquiries in a timely manner

• Co-ordinate all familiarizations and site inspections as required

• Attend monthly sales meetings 

• Attend to all sales department mail and maintain a correspondence data base

• Assist with direct mail campaigns

• Statistical collation on behalf of state (weekly)

• Maintain filing systems (manual and electronic)

• Maintenance and management of data base

• Assist with promotions and familiarizations where requested

• Organize Trade shows, functions and exhibitions where applicable and advised by Superiors

• Assist with compilation of annual budgets, business plan and regular action plans

• Work with other IHG properties and assist superiors including regional sales personnel to sell their properties

• Liaison with advertising agency

• Stock control of collateral

• Execute advertising/creative briefs in a timely manner

• Create artwork and have collateral input for flyers for direct mail purposes & assist with promotional activities for rooms & conference

• Maintain and update promotional flyers

• Co-ordinate and maintain supply of corporate gifts and promotional items

• Assist with the preparation of new products and services

• Assist with the planning and development of promotional strategies and marketing plans for the hotel

• Distributes sales leads

• Work in line with business needs.

Qualifications & Requirements : 

•  Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred. 

• 1 year related experience in FO/Reservations or an equivalent combination of education and experience.

   

   

  How do I deliver this ?

  We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG^® hotels.

  Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

• There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

  What we offer : 

  We’ll reward all your hard work with a great work environment and benefits – including but not limited to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, excellent development, and advancement opportunities across the globe.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.