Sales Group Coordinator - Holiday Inn & Suites Cairo Maadi

At Holiday Inn & Suites Cairo Maadi, part of the world-renowned IHG Hotels & Resorts family, we’re not just a hotel — we’re a place where people love to work and guests love to stay. Proudly Great Place to Work® certified, we’re looking for a warm and enthusiastic Sales Group coordinator. A passion for teamwork, and a drive to support revenue growth across every corner of the hotel. If you thrive in a fast-paced environment, love keeping operations organized, and enjoy building strong relationships, this role is your chance to keep our sales engine running smoothly and effectively.

Every day is different, but you’ll mostly be:

• Maintaining an efficient filing, tracing, and correspondence system for the Sales division.
• Responding to all incoming correspondence within 24 hours, ensuring proper tracking and documentation.
• Coordinating follow-up actions with Sales & Marketing team members and relevant departments.
• Preparing and sending quotations, proposals, contracts, and rate agreements to travel agents, tour operators, and group clients.
• Assisting in generating group business through proactive outreach, lead follow-up, and upselling of hotel services such as catering, meeting spaces, and upgrades.
• Updating and maintaining mailing lists, managing mail distribution, and overseeing communication flow.
• Supporting internal communication efforts including departmental briefings and cross-departmental liaison.
• Ensuring all promotional materials, sales collateral, and resources are readily available.
• Maintaining professionalism, ethics, and a high level of service with guests, clients, and team members.
• Participating in daily departmental briefings and contributing to ongoing sales initiatives.
• Issuing internal and external communications related to sales activities and updates.
• Enhancing the department’s responsiveness to customer needs and fostering strong teamwork.
• Providing rate updates, promotional news, and hotel information changes to clients via email, phone, and written communication.
• Helping maximize the hotel’s exposure in key markets through continuous outreach and relationship-building.
• Assisting the Sales Team with hotel inspections for walk-ins, meeting groups, and contracted clients.
• Tracking, reporting, and supporting group revenue performance to help achieve monthly and quarterly targets.
• Performing additional duties or special projects as assigned by the Director of Sales & Marketing.

What we need from you:

•  Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.).
• Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written).
• Minimum 2 years’ experience in a similar position in 5/4-star hotel.

What We offer: