Sales Manager
Hotel Brand: Hotel Indigo
Location: United States, California, Los Angeles
Hotel: Los Angeles Downtown (LAXFS), 899 Francisco St, 90017
Job number: 146960
Primary Responsibilities
Serve as the primary contact for all Group events (Rooms only & Banquets) post-contract, executing flawless planning, detailing, and on-site coordination.
Guide clients in menu selection, layout design, event timelines, and logistical execution to reflect their vision and the Hotel Indigo brand standards.
Collaborate closely with the internal Banquet and Culinary teams on food, beverage, décor, and service flow.
Secure and manage relationships with preferred third-party vendors to enhance the guest experience.
Conduct thorough site inspections, pre-event walkthroughs, and final event checks to ensure every element is prepared and polished.
Personally welcome group contacts and maintain high-touch communication throughout each event.
I'd like to follow up post-departure to secure guest satisfaction and cultivate future business.
Maintain detailed client records, update & distribute event orders and Group Resumes.
Support sales actions plans and department strategy, and assist with monthly forecasting as needed.
Represent the hotel with sophistication, hospitality, and professionalism in both demeanor and appearance.
Collaborate with all operational departments, ensuring service excellence through ongoing communication and coordination.
Pay Range of $42-$55/hour depending on experience.
Ideal Candidate Profile
Required Skills & Experience
Minimum of 2 years’ experience in event planning or catering in a luxury hospitality setting.
Previous exposure to hotel food & beverage operations and experience working with Unions strongly preferred.
Strong organizational skills, ability to manage multiple events/clients at once.
Demonstrated creativity in event curation and strategic problem solving.
Excellent verbal and written communication skills in English.
Strong analytical skills and cost estimation.
Ability to maintain poise, efficiency, and service excellence in high-pressure situations.
Must uphold the highest standards of guest and team confidentiality and demonstrate impeccable ethics and discretion.
Physical Requirements
Frequent walking, standing, and movement throughout the hotel
Occasional bending, stooping, kneeling, reaching, and lifting up to 25 lbs
Effective communication requires regular speaking and hearing
Who we are
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Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
