Senior Account Director

Hotel Brand: IHG Corporate
Location: China, Guangdong, Shenzhen

Hotel: Corp Shenzhen, Room73076, 7F, GaoKe Group Tower, No. 2076, Moonbay Avenue,, 518054

Job number: 139068

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Serve as a customer advocate by understanding the requirements, expectations, and needs of key accounts; eliminate barriers to business solution development.

Your day to day

• Cultivate relationships with external vendors and strategic partners to enhance IHG's visibility among internal and external customers.

• Actively pursue opportunities to leverage strengths, capitalize on market conditions, and counter competitive threats.

• Stay informed about developments in Strategic Account Management and Team-Based Sales to provide relevant guidance.

• Evaluate ROI for sales opportunities and achieve or surpass assigned performance targets.

• Assist Leadership in formulating overall business strategies for the team; review and manage controllable expenses as needed.

• Direct regular reporting activities related to account tracking, business trend, market insight, etc.

• Ensure effective measurements of process and outcomes of business and account plans.

• Oversee the use and maintenance of internal systems.

• Assume the role of Subject Matter Expert in matters related to specific areas of expertise in Corporate Travel, Groups, Meetings, and other productive segments. Responsible for the business of not only GC but also the entire IHG global hotels.

• Collaborate with commercials and other functional areas to assist in developing business segment, revenue stream, and/or geographical area sales strategies

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Senior Account Director