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Senior Analyst

Hotel Brand:
Location: Philippines, Makati City

Hotel: CRO Manila, 27th Floor, Tower Two, RCBC Plaza,, 6819 Ayala Avenue corner Gil Puyat Avenue, MAKATI CITY, 1200

Job number: 149439

2482x804-managementdataanalyisis
2482x804-managementdataanalyisis

Hybrid - 3-4 days in the office a week - RCBC Plaza Tower II, Makati City 
EMEA shift schedule

Role Purpose

The Data Analyst role supports the EMEAA region by transforming complex, multi-source data into insightful dashboards that drive business performance. Based within the Performance Improvement and Operations Support (PIOS) team, the role enables data-led decision making by delivering clear, accurate, and timely reporting.​

By building strong business knowledge and will respond to stakeholder needs and identify opportunities for insight. A key part of the role involves supporting the automation of reporting processes to increase efficiency and enhance the team’s overall analytical capability.​

Key Accountabilities

  • Develop and maintain Tableau dashboards that are accurate, timely, and aligned with business needs.
  • Oversee data processes in GCP and Tableau Prep and Alteryx to ensure clean, structured, and reliable data for reporting.
  • Manage Hotel Metrics by ensuring accurate, consistent, and timely processing to support performance tracking.
  • Support performance programs across EMEAA by providing relevant data analysis and reporting insights.
  • Respond to stakeholder queries by building strong business knowledge and delivering clear, actionable insights
  • Drive automation and process improvement to streamline reporting workflows and enhance analytical capabilities

     

Key Skills & Experiences

Education​

  • 2+ years experience of using data to drive evidence-based decision making.​

  • Bachelor's Degree in Statistics, Mathematics, Marketing, other related field of studies (Information Technology, Operations Research) or an equivalent combination of education and work-related experience.​

Technical Skills, Knowledge and Experience​

  • SQL (GCP preferred): Intermediate to advanced knowledge; R or Python beneficial but not essential.​

  • Data Visualisation: Strong Tableau skills; Power BI experience also considered.​

  • Alteryx: Working knowledge of Alteryx would be advantageous.​

  • Excel: Intermediate to advanced proficiency, including data manipulation and analysis.​

  • Workforce Optimisation: Knowledge of workforce optimisation data, KPIs and systems​

  • Stakeholder Management: Able to manage requests efficiently and provide insight through business understanding.​

  • Problem Solving: Handles technical challenges with a calm, solution-focused approach.​

  • Project Management: Capable of delivering small-scale projects on time and within budget.​

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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