Senior Event Sales Manager at InterContinental Chiang Mai The Mae Ping
Hotel Brand: InterContinental
Location: Thailand, Chiang Mai
Hotel: Chiang Mai The Mae Ping (CNXWC), 153 Sridonchai Road Chang Khlan, Mueang Chiang Mai, 50100
Job number: 143466
Key Responsibilities Event Planning & Coordination
- Oversee the execution of all events, from corporate meetings to lavish weddings, ensuring flawless planning and delivery.
- Serve as the primary liaison between clients, event planners, and internal hotel teams.
- Conduct detailed pre-event meetings to confirm event logistics, guest preferences, and execution plans.
- Provide creative and customized event solutions, ensuring alignment with IHG’s luxury standards.
- Act as the dedicated Wedding Specialist, guiding couples through every stage of their wedding journey.
- Curate bespoke wedding experiences, including themed décor, personalized menus, entertainment, and luxury accommodations.
- Build strong relationships with wedding planners, florists, photographers, and entertainment vendors to enhance offerings.
- Coordinate pre-wedding site inspections, food tastings, and bridal suite preparations.
- Ensure a seamless, stress-free wedding experience by managing all logistics, cultural rituals, and guest preferences.
- Act as the primary point of contact during events, ensuring smooth communication between departments.
- Oversee timely setup and breakdown of event spaces in collaboration with the Banquet and AV teams.
- Maintain a proactive presence during events, immediately addressing any issues to ensure guest satisfaction.
- Deliver a high-touch, personalized service, catering to VIP guests and special requests.
- Lead and mentor the Event Services team, ensuring they are well-trained in luxury event execution.
- Conduct regular training sessions on high-end service, event logistics, and brand standards.
- Foster a collaborative working environment with the Banquet, Culinary, and Sales teams.
- Work with the Sales & Catering teams to maximize event revenue and upsell premium services, including wedding packages, spa services, and luxury accommodations.
- Develop wedding and event packages that position the hotel as a top-tier luxury event destination.
- Ensure accurate billing, cost control, and budget adherence for each event.
- Track event performance, client feedback, and ROI to refine service offerings.
- Stay updated on luxury event and wedding trends, incorporating cultural elements, sustainability, and innovative guest experiences.
- Ensure all events align with IHG’s luxury brand standards and sustainability initiatives.
- Build relationships with vendors, suppliers, and external partners to enhance event offerings.
- Bachelor’s degree in Hospitality, Event Management, or a related field.
- 5+ years of experience in event and wedding management within a luxury hotel or venue.
- Strong expertise in luxury wedding planning, event logistics, and banquet operations.
- Excellent leadership, communication, and problem-solving skills.
- Ability to multi-task, stay organized, and work under pressure in a fast-paced environment.
- Proficiency in event management software and hotel banquet systems.
- Fluency in English is required; additional languages are an advantage.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
