Senior Manager, Revenue Management for Hire (Full Service)
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Hotel: 上海市, Shanghai, Shanghai, China
Job number: A561243509
Fully responsible for revenue strategy implementation, team management, and talent development for key hotels within the RMH Team. Through professional revenue management tools and methodologies, lead the team to achieve annual revenue targets while empowering team members' growth, promoting efficient execution of RMH projects and processes, and contributing core value to the group's overall revenue growth.
Your day to day
1. Team Management and Talent Development
• Lead of up to 11 RMH members, establish team annual objectives and performance plans. Conduct regular performance coaching, feedback, and motivation to ensure team members' individual goals are aligned with team and group objectives, driving the team to efficiently achieve KPIs.
• Lead team talent pipeline development, covering recruitment and selection, onboarding, skills training, and career development planning. Serve as exclusive mentor for B7 High Potential (HIPO) talents, providing one-on-one professional guidance and growth path support.
2. Revenue Strategy Execution and Hotel Support
• Deeply master revenue management principles and practical techniques, lead the team in deep analysis of market trends and revenue opportunity identification. Develop and implement revenue maximization strategies for sub-regional key hotels (1-2 strategic/key hotels), covering pricing systems, inventory control, and pricing structure optimization. Lead full lifecycle management of RMH projects and processes, including project initiation, resource coordination, risk anticipation and control, deliverable delivery and review.
• Assume primary responsibility for hotel revenue performance in the sub-region, regularly review core indicators such as RevPAR and RGI. Develop actionable improvement plans for performance gaps and drive execution to ensure steady hotel revenue improvement.
3. Cross Departmental Collaboration and Market Insights
• Maintain close and efficient communication with hotel management (General Managers, Directors of Sales and Marketing, etc.).
• Lead cross-departmental collaboration initiatives with Sales, Operations, Reservation Center, and Commercial Leaders to ensure seamless execution of revenue strategies and alignment with group business objectives.
• Continuously monitor industry dynamics, policy changes, and competitor activities, dynamically adjust team revenue management strategies based on regional market characteristics and demand drivers.
What we need from you
Education
Bachelor's degree or above in Hotel Management, Business Administration, Economics, Statistics, or related fields is preferred.
Experience
• More than 5 years of hotel revenue management related work experience, including at least 2 years of team management experience (leading teams of 5 or more members).
• Experience in centralized revenue management or regional revenue management at international hotel groups is preferred, with familiarity with the full lifecycle of RMH projects and processes.
Technical Skills and Knowledge
Technical Expertise :
• Deep mastery of core revenue management principles, market trend analysis methods, and pricing strategy development logic, with ability to accurately identify revenue opportunities and drive execution.
• Strong data interpretation, trend extraction, and logical analysis capabilities.
Work Management Skills:
• Efficient multi-task handling capabilities, able to orderly advance various tasks under high-pressure environments and ensure business deadlines are met.
• Good project execution capabilities.
• Results-oriented, able to achieve work objectives within specified deadlines.
People Management Skills:
• High leadership maturity, skilled in talent development, performance coaching, and team motivation, able to effectively inspire team member potential and enhance overall team combat effectiveness.
• Excellent upward management and horizontal collaboration capabilities, able to promote cross-departmental and cross-level business collaboration and efficiently resolve collaboration issues.
Other Attributes
• Results-oriented, with strong sense of responsibility and execution for revenue targets, willing to take ownership.
• Both strategic thinking and tactical execution capabilities, with keen market insights and rapid adaptability.
• Passionate and dedicated, strong stress tolerance, with excellent professional ethics and team spirit.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
