Sr Analyst Language
Hotel Brand:
Location: India, Gurgaon
Hotel: Corp India GSC Delivery Centre, 11th Floor, Building No. 10, Tower C, DLF Cyber City, DLF Phase II, 122002
Job number: 151264
Role Purpose
The role includes the responsibility for Invoice Processing, Payments, Handling customer and business queries, translation of documents, resolving of exceptions as per defined SLA for Corporate, Owned, and Managed hotels.
Key Accountabilities
- Support all customer and business queries both in their local and English language.
- Ensure timely processing of invoices and payments as per SLA.
- Performing activities like resolving exceptions.
- Ensuring timely and accurate payment to suppliers through usage of accounting & banking systems.
- Translation of documents.
- Good understanding of the key policies impacting the process.
- Should have sound process Knowledge.
- Active participation and support in team & process related projects/initiatives.
- Mentoring and coaching of new team members.
- Support in seamless audit & comply process activities as per SOX compliance.
- Assistance in formulation/updating of SOPs and ensuring compliance to SOP’s and applicable policies related to invoice processing.
Key Skills & Experiences
Education and Experience:
- Degree/Diploma in Language along with Bachelor’s (B.Com) degree or Masters degree in Finance or accounting Preferred , 2+ years of work-related experience. Proficiency in language (Reading, Writing and Speaking)
Technical Skills and Knowledge
- Good knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office, ERP exposure
Other Skills
- Communication – Possess good communication skills.
- Flexibility – Flexible to work in multiple shifts
- Ability to work in cross functional teams
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
