Sr. Program Manager, Application Services
Location: Philippines, Makati City
Address: 2 - CRO Manila, 27th Floor, Tower Two, RCBC Plaza,, 6819 Ayala Avenue corner Gil Puyat Avenue, MAKATI CITY, 1200
Job number: 166974
Role Purpose
The Portfolio Manager ensures the successful governance of projects, financials, and cost allocations for the Application Services technology portfolio.
Key Accountabilities
- Govern the portfolio of Application Services initiatives, ensuring accurate budgets, forecasts, schedules, and health are represented.
- Assign resources work and perform resource planning and allocations.
- Partner with project managers in the portfolio to provide support and guidance for their assigned initiatives, ensuring adherence to standards and consistent practices.
- Execute purchasing activities including submitting purchase orders, ensuring invoices are processed, and maintaining spend forecasts.
- Work with Finance to provide recurring capital forecast and labor allocation data and support year-end financial close activities.
- Support the Portfolio Manager in recurring activities performed by the Application Services leadership team, including strategy updates, annual planning, and executive (C-level) level reporting.
- Investigate and resolve issues with resource time entries and related allocations to investments, leveraging both product-based and project-based methods.
Key Skills & Experiences
Education
- Bachelor's or Master’s Degree in Business Administration, Finance, Accounting, management, or an equivalent combination of education and work-related experience
- Certifications (One or more of) – CSM/PMI-ACP/ PMP®/ preferred
Experience
- 5 years progressive work-related experience coordinating/managing and implementing technology projects, with demonstrated proficiency in budget management and planning
Technical Skills and Knowledge
- Demonstrated project management experience in organising, planning and executing large-scale projects from conception through implementation.
- Strong consultative skills and demonstrated ability to achieve corporate business objectives across functional boundaries.
- Must be able to logically identify work that is needed and create a work breakdown structure.
- Strong negotiator and able to influence those outside own team. Ability to lead a team in a matrix environment and resolve conflicts as needed.
- Must possess strong communication skills, written and verbal; articulate, persuasive & influential; systematic and timely. Will be responsible for developing and delivering presentations to senior leaders. Ability to maintain confidential data required.
- Experience with project management software, e.g., MS Project, MS PowerPoint, MS Word, MS Visio and MS Excel, Planner.
- Works well under stress and can manage projects in an environment with tight deadlines.
- Managing project budgets as needed to account for internal project spend.
- Demonstrated analytical skills to solve problems, analyze data and make decisions that affect the project on regular basis.
- Experience in technology purchasing, through purchase orders and invoices.
- Proficiency in PPM and Agile tools such as Planview and Jira highly desirable.
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
