TMS & Operation Specialist

Hotel Brand:
Location: China, Beijing, Beijing

Hotel: Corp Beijing, Room 101, 9th Floor, Building 2, No. A-2 Jiangtai Road, Chaoyang District, 100096

Job number: 148492

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Your day to day

Operational & Process Support
•    Provide day-to-day support for hotel-level P&T systems and tools (e.g., O365, MyID).
•    Monitor and assist hotel-side P&T initiatives to ensure operational consistency.
•    Continuously optimize workflows based on evolving business needs and strategy.
Project Planning & Execution
•    Collaborate with sponsors to define project charters, success metrics, and milestones.
•    Develop and manage detailed project plans in partnership with stakeholders.
•    Lead regular project meetings, track progress, and ensure timely, quality delivery.
•    Identify risks and issues, escalate with mitigation plans when needed.
Stakeholder Engagement & Communication
•    Communicate plans, roles, and expectations clearly to stakeholders and working groups.
•    Coordinate across functions as the key point of contact for issue resolution.
•    Cooperate on workstreams with business teams to deliver functional solutions.

What we need from you

College or above Diploma in Business, Project Management, Economics or related discipline
At least 3 years of experience in project management or consulting in professional services, hospitality or FMCG industries

Project Management

Solid understanding of project management processes, methodologies, and tools; hands-on experience in project delivery is preferred.

Analytical & Logical Thinking

Strong logical thinking and the ability to present ideas in a clear and structured way.
Numerically sensitive and able to connect details with the bigger picture.

Industry & Business Awareness

Familiarity with the hospitality or FMCG industry at a macro/strategic level.
Basic understanding of independent advisory and corporate strategy

Communication & Collaboration

Good verbal and written communication skills in both English and Chinese.
Good communication and pressure resistance ability, with certain management and coordination ability
Strong partnership mindset and stakeholder management skills across functions

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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TMS & Operation Specialist