Task Force Director of F&B

Hotel Brand:
Location: United States, Georgia, Atlanta

Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Job number: 142138

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Role Purpose

The Task Force Director of Food & Beverage is responsible for overseeing the daily operations and staff of all food and beverage departments at full-service properties. This role ensures the highest quality standards, operational efficiency, and a positive guest experience. Working closely with the property GM, the director will manage financial performance, drive operational improvements, and maintain consistency across departments. Additionally, they will lead with compassion, providing guidance and support to staff while fostering a high-performing team environment.

Key Accountabilities

• Attend weekly Executive Committee & Department Head meetings or as scheduled

• Communicate all banquet and event activity property-wide

• Ensure staff under his/her supervision adhere to all company policies and procedures

• Respond to guest needs in a timely fashion

• Ensure that implementation and maintenance of quality standards of food, beverage, and customer service are adhered to in all areas

• Monitor and address that effective cost controls for food, beverage and labor are in place

• Assist as needed with month-end inventory and food & beverage costing

• Oversee hiring processes and training programs of food & beverage personnel

• Responsible for taking corrective action and properly documenting unsatisfactory performance

• Be prepared to assist as needed in any and all food & beverage areas

• Perform any additional tasks as needed by the General Manager

Key Skills & Experiences

Education –

Bachelor's Degree in Hotel Management, Human Resources, or a relevant field of work, or an equivalent combination of education and work related experience.

Experience –

5 to 7 years progressive work-related experience. Experience in restaurant, bar and banquet operations. Previous task force experience is preferred.

Technical Skills and Knowledge -

Demonstrated expertise in operations, product/quality, service, F&B and people tools/processes
Able to coordinate with FPS to deliver support that is most needed
Ability to interpret restaurant performance data to reach actionable insights to drive performance
Sufficient relationship-building/communications skills to develop trust with hotels to drive results
Demonstrated leadership, coaching and training skills. Ability to inspire others.
Demonstrated ability to manage multiple tasks and projects with effective follow-through and attention to detail.
Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, management and colleagues.
Demonstrated knowledge of training principles and procedures required in virtual and live classroom settings.
Strong problem solving and time management skills required.
Conflict management/resolution and negotiation/persuasion skills critical.
Demonstrated effective facilitation skills and ability to lead group discussions for most effective results.
Must be able to work effectively with GMs and leadership teams in assigned hotels, and possess strong relationship development/management skills. Conflict management/resolution and negotiation/persuasion skills critical.

What You Can Expect From Us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

The salary range for this role is $110,000 to $130,000. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

So, join us and you’ll become part of our ever-growing global family.

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

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Task Force Director of F&B