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Telephone Operator

2482x804-hoteloperations
2482x804-hoteloperations
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crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Philippines, Quezon City
Philippines, Pasig City

Hotel: Manila Galleria (MNLCP), Ortigas Ave, Corner Asian Development Bank Ave, 1100

Job number: 139012

A hotel telephone operator's job description includes answering calls, directing calls, and providing information to guests: 

 
  • Answering calls: Greet guests by name and answer calls within a few rings 
  • Directing calls: Use the switchboard to direct calls to guest rooms, staff, or departments 
  • Providing information: Provide information about hotel services, public events, and guest services 
  • Taking messages: Take messages for guests and management and deliver them to the correct person 
  • Performing wake-up calls: Log wake-up call requests and perform wake-up calls 
  • Monitoring systems: Monitor automated systems like fire alarms and telephone equipment when maintenance is closed 
 
 
 
 
 
 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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